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First Time Manager

Course Purpose
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To facilitate the effective application of Leadership and Management skills in an IT environment to ensure successful project delivery through engaged Team Members, leading to happy Customers. 

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Course Objectives
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By the end of the training, Delegates will
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- Identify the project delivery strategy and align their budget.

- Cascade Business strategy to performance plans using the Balanced Scorecard methodology

- Lead, inspire and manage Team Members for optimum performance

- Apply the situational leadership to staff depending on the situation and the person

- Develop Individual Development Plans for Team Members, to support their performance

- Manage Team Member Performance through performance check-ins and feedback discussions

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Who should attend
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- Engineers and Senior Engineers

- New Managers

- Hi-Potential Employees

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Course Delivery Method
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    30pct of the program will be spent in learning concepts while 70pct of the program will focus on      applying the learning in successfully leading a simulated sales scenario in a territory. 

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    3 participants will form a team 

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    Teams are given access to the online simulator

 

    The simulation is based on a bespoke case study

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    Award to the winning team

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    Gamification principles are used to facilitate competition

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    A live dashboard facilitates a competitive environment

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Evaluation of Course Effectiveness

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Level-1 : Learning Environment evaluation

Level-2 : Pre vs Post Program knowledge gain

Level-3 : Pre vs Post Program competency gain 

Level-4 : Post training assignment and Performance Improvement measurement

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Key Learning Topics

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- Principles of Project Management

- Qualities of a Manager – Leadership Vs Management 

- Balanced Scorecard

- Action Centered Leadership

- Continuous Performance Development

- Situational Leadership

- Customer Collaboration

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Competencies Addressed

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- Project Planning, Execution & Controlling

- Project Risk Management

- Project Stakeholder Management

- People Leadership

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Industries that can benefit 

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Any B2B, including

- IT Services

- IT Products

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