
First Time Manager
Course Purpose
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To facilitate the effective application of Leadership and Management skills in an IT environment to ensure successful project delivery through engaged Team Members, leading to happy Customers.
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Course Objectives
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By the end of the training, Delegates will
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- Identify the project delivery strategy and align their budget.
- Cascade Business strategy to performance plans using the Balanced Scorecard methodology
- Lead, inspire and manage Team Members for optimum performance
- Apply the situational leadership to staff depending on the situation and the person
- Develop Individual Development Plans for Team Members, to support their performance
- Manage Team Member Performance through performance check-ins and feedback discussions
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Who should attend
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- Engineers and Senior Engineers
- New Managers
- Hi-Potential Employees
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Course Delivery Method
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30pct of the program will be spent in learning concepts while 70pct of the program will focus on applying the learning in successfully leading a simulated sales scenario in a territory.
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3 participants will form a team
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Teams are given access to the online simulator
The simulation is based on a bespoke case study
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Award to the winning team
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Gamification principles are used to facilitate competition
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A live dashboard facilitates a competitive environment
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Evaluation of Course Effectiveness
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Level-1 : Learning Environment evaluation
Level-2 : Pre vs Post Program knowledge gain
Level-3 : Pre vs Post Program competency gain
Level-4 : Post training assignment and Performance Improvement measurement
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Key Learning Topics
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- Principles of Project Management
- Qualities of a Manager – Leadership Vs Management
- Balanced Scorecard
- Action Centered Leadership
- Continuous Performance Development
- Situational Leadership
- Customer Collaboration
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Competencies Addressed
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- Project Planning, Execution & Controlling
- Project Risk Management
- Project Stakeholder Management
- People Leadership
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Industries that can benefit
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Any B2B, including
- IT Services
- IT Products