First Time Manager
Course Purpose
To facilitate the effective application of Leadership and Management skills in an IT environment to ensure successful project delivery through engaged Team Members, leading to happy Customers.
Course Objectives
By the end of the training, Delegates will
- Identify the project delivery strategy and align their budget.
- Cascade Business strategy to performance plans using the Balanced Scorecard methodology
- Lead, inspire and manage Team Members for optimum performance
- Apply the situational leadership to staff depending on the situation and the person
- Develop Individual Development Plans for Team Members, to support their performance
- Manage Team Member Performance through performance check-ins and feedback discussions
Who should attend
- Engineers and Senior Engineers
- New Managers
- Hi-Potential Employees
Course Delivery Method
30pct of the program will be spent in learning concepts while 70pct of the program will focus on applying the learning in successfully leading a simulated sales scenario in a territory.
3 participants will form a team
Teams are given access to the online simulator
The simulation is based on a bespoke case study
Award to the winning team
Gamification principles are used to facilitate competition
A live dashboard facilitates a competitive environment
Evaluation of Course Effectiveness
Level-1 : Learning Environment evaluation
Level-2 : Pre vs Post Program knowledge gain
Level-3 : Pre vs Post Program competency gain
Level-4 : Post training assignment and Performance Improvement measurement
Key Learning Topics
- Principles of Project Management
- Qualities of a Manager – Leadership Vs Management
- Balanced Scorecard
- Action Centered Leadership
- Continuous Performance Development
- Situational Leadership
- Customer Collaboration
Competencies Addressed
- Project Planning, Execution & Controlling
- Project Risk Management
- Project Stakeholder Management
- People Leadership
Industries that can benefit
Any B2B, including
- IT Services
- IT Products